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Senior Technical Revenue Manager

Five9, Inc.

San Francisco, CA 94105
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  • Management
  • Financial Services
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Job Details

Senior Technical Revenue Manager 


Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Join a company that has tripled annual revenues each of the past three years and is acknowledged by industry analysts as the pioneer in the next generation of cloud contact center solutions! The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.  For more information visit


To complement our rapid growth, we are seeking a Senior Revenue Manager with a CPA and solid background in Public Accounting.   We are looking for a hands-on Technical Accountant who wants to be a part of the global revenue accounting team. This role will report to the Director of Revenue Accounting. The person in this role should be a strong communicator who is able to work effectively with peers and management alike in a high-paced environment. The ideal candidate is someone who is has a strong technical accounting background, can respond quickly, energetically, and enthusiastically.


When safe to return, this position will need to report to the Headquarters in San Ramon, CA. This is not a fully remote position. 


Primary Responsibilities & Objectives

  • Responsible for assisting Director of Revenue Accounting with all new technical revenue accounting transactions and providing support and guidance on existing transactions as the need arises

  • Monitor and ensure timely identification and compliance with evolving accounting around revenue recognition, provide US GAAP interpretation and prepare technical memoranda that document issues in a clear, logical and comprehensive manner

  • Communicate and explain accounting issues and evolving accounting guidance to the accounting and management teams

  • Assist in communications with external auditors on revenue accounting issues

  • Support finance management with evaluation of reporting trends and impacts of new standards or transactions on financial statements

  • Assist with the maintenance of procedures to comply with internal control requirements

  • Participate in evaluation of new standards on footnotes and disclosures, develop processes and reporting requirements to drive system implementation for scalable and automated reporting for related disclosures.

  • Participate in SOX walkthroughs, and provide support in SOX testing co-ordination between process owners, internal auditors and external auditors

  • Participate in other projects as required

Qualifications, Experience & Skills

  • CPA required; Bachelors degree in Accounting or equivalent

  • 5+ years of relevant experience

  • Public accounting experience required, Big 4 strongly preferred, mix of public accounting and industry a plus

  • Proven track record of quality delivery and on-time performance

  • Excellent oral and written communication and analytical skills

  • Outstanding project management skills to establish and meet deadlines

  • Excellent interpersonal skills with a team oriented approach to managing tasks and delivery

  • Self-starter with ability to work independently and involve others as required

  • Attention to detail, organized and thorough

  • Excellent understanding of US GAAP as it pertains to revenue

  • Strong understanding and knowledge of SOX controls for business processes


Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.



Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.

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