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Customer Service Pier Staff - Boston MA

Intercruises Shoreside & Port Services

Boston, MA 02210
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Job Details

 Come and join our INTERCRUISES TEAM!!!

INTERCRUISES SHORESIDE AND PORT SERVICES work in unison with cruise ship representatives, coordinating a dual-branded operation to deliver a seamless journey between land and ship.  We constantly look for open-minded professionals with the drive and passion to deliver our first-class cruise services to clients worldwide.

We have seasonal PART-TIME PIER STAFF positions available with flexible schedules working weekends and weekdays!

We are looking for dynamic & enthusiastic individuals who can provide quality customer service at each guest interaction.

Candidates will be responsible for greeting guests and completing their check-in process. 


  • High School Diploma or General Educational Development (GED) certificate.

  • Must be 18 Years old or older 

  • Basic computer skills.

  • Well-groomed with a passion for providing high-level customer service, friendly and outgoing demeanor.

  • Fluent in German  a plus.

  • Adhere to work schedule as committed to during the hiring process.

  • Must be able to stand or walk for long periods of time often the entire shift (6-8 hours).

  • The applicant should have a strong sense of responsibility and able to multi-task in a fast-paced and ever-changing environment.

  • Must be able to pass the Homeland Security background check and obtain a Transportation Workers Identification Credential (TWIC)


  • Weekly pay

  • Holiday premium days (as identified by the company)

  • 401K retirement plan with company match

  • Employee referral bonus

  • Access to exclusive savings and special offers on health insurance, travel and entertainment options for all employees.


Please visit our career site at Careers-North America.  

INTERCRUISES SHORESIDE & PORT SERVICES is an equal opportunity employer (EOE) and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.



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