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Client Service Representative/ Rehabilitation Assistant

Veterinary Surgical Centers & Veterinary Surgical Centers Rehabilitation

Leesburg, VA 20176
  • Customer Service
  • Healthcare
  • Administrative / Clerical
Veterinary Surgical Centers & Veterinary Surgical Centers Rehabilitation
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Job Details

Veterinary Surgical Centers Rehabilitation (VSCR), a progressive, multi-location small animal physical rehabilitation practice in Northern Virginia, is seeking an experienced Client Service Representative to join its growing team. This is a full-time position that will work out of our Leesburg location.


The successful candidate must possess stellar communication skills (both written and verbal), excellent organizational skills, be detailed oriented, able to multitask, and be comfortable working as both a part of a team and independently.


He/she must:

  • Excel at working independently but also thrive in a team environment

  • Have a positive outlook and a passion for working with people and animals

  • Be competent in basic computer functions (typing, email, scanning, etc)

  • Be a clear and confident communicator, both on the phone and via email

  • Be reliable, professional, and honest


Duties to include:

  • Answering phone calls

  • Scheduling appointments for patients

  • Providing outstanding customer service and care to our clients

  • Update medical records for patients

  • Administrative tasks (scanning, copying, filing)

  • Light cleaning and equipment maintenance

  • Assisting veterinary practitioners and assistants as needed


Work/ Education Requirements:

  • Must have prior experience working in a veterinary practice/ clinic

  • Must have 3+ years of client service/ relevant work experience

  • College graduate preferred

  • Prior experience with using EzyVet or other veterinary practice management software is a plus


This position requires the ability to travel and work out of Leesburg, VA.


We offer competitive pay and a full benefits package, including continuing education opportunities, health and life insurance, discounts on pet care, paid holidays and paid time off.


Please submit a cover letter and resume to for consideration. Serious applicants looking for long-term employment only, please.


Visit for more information!


Job Type: Full-time

Location: Leesburg, VA

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