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Client Service Rep. (Reception)

Michigan City Animal Hospital


Location:
Michigan City, IN 46360
Date:
05/30/2020
2020-05-302020-06-29
Categories:
  • Customer Service
  • Administrative / Clerical
Michigan City Animal Hospital
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Job Details

Summary

We are looking for a full time Customer Service Representative to join our team. As an essential business during uncertain times, we are here to support our clients and care for their pets.


 


We have a busy and fast paced business that will provide ample opportunities to learn and grow alongside others. We strive to be a drama free environment that will help you grow professionally.


 


Our mission is to help our clients provide the best quality care for their pets. This requires the level of attention to detail and care to be expected from a top medical facility.


 


Our Client Service Representatives are responsible for providing clients with product and service information, scheduling appointments, and checking patients in. We are looking for a professional who will love and care for our clients, communicate well among the staff, and will work well with others.


 


Responsibilities



  • Understand and communicate the value of our services to our clients

  • Document client and patient records for excellent communication

  • Maintain a safe and sanitary work space



Requirements



  • Positive and professional demeanor

  • Excellent communication, organization, and follow-through

  • Excellent email and text messaging etiquette

  • Good working with computers, Word, and Excel

  • Occasionally lift heavy objects (bags of dog food)



Schedule


Full time (37 to 40h/wk). Because appointments vary from day to day and emergencies arise, the staff schedule changes from week to week. This will be a mix of one shift (6+ hrs), and two shifts (12+ hr).  On average, staff members work full time hours over four days each week.  CSR's will also be on their feet the majority of the day.


 


Schedule


Full compensation package with paid-time-off, medical insurance, retirement match, and incentives for community involvement. 

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