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Branch Manager - Highland Heights

General Electric Credit Union

Highland Heights, KY 41076
  • Management
  • Sales / Business Development
  • Financial Services
  • Business
General Electric Credit Union
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Job Details

Branch Manager 


Responsibilities include:

The Branch Manager fosters a member-centric experience, focused on Improving the Quality of Members Financial Lives. Branch Managers must recognize and anticipate the needs of the branch to meet goals and comply with all banking laws and regulations. Managers actively coach, lead, and motivate employees, directing them to effectively identify and provide solutions for the financial needs of our members. Branch Managers actively support all services available at their location, and work to develop and grow business relationships within their community.


Major areas of responsibility include, but are not limited to:

  • Ensures that a quality member experience is created at all levels within the branch.

  • Oversees all sales activities within the office and is responsible for the financial results and conditions of the branch.

  • Cultivates relationships with members and business partners in the community to drive additional sales.

  • Acts as the point person for all business accounts.

  • Utilizes strong analytical skills to evaluate credit requests and resolve complex problems with minimal guidance.

  • Demonstrates a thorough understanding and knowledge of GECU products, services, and systems.

  • Demonstrates the ability to work within and develop a team environment.

  • Evaluates all direct reports and provides regular sales and performance coaching.

  • Assumes responsibility for all areas of the branch: sales, service, and operations.

  • Performs other duties as assigned.

  • Must be able to speak and understand fluent English.

  • Must understand and comply with all required federal and state regulations associated with this position. Must perform all job duties in compliance with state and federal regulations.



Associates Degree in Business or Finance, or equivalent experience. Minimum two years of experience in banking or management experience. Must be a highly-effective communicator, coach multi-tasker with strong time-management and organizational skills. Must demonstrate a positive attitude and professional demeanor at all times.

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